Refund policy
RETURN & REFUND POLICY
We offer returns and exchanges within 14 days of the date your order is delivered.
RETURN ELIGIBILITY
To qualify for a return or exchange, merchandise must be:
• Unworn, unwashed, and unused
• Free from stains, odors, pet hair, or damage
• In its original condition with any original tags or packaging
• Accompanied by proof of purchase
Items that do not meet these requirements may be denied.
STARTING A RETURN
To request a return or exchange, contact us at support@staydangerousprc.com within 14 days of delivery.
Please include your order number, the item you wish to return or exchange, and the reason for your request.
Returns must be approved before being shipped. If your request is accepted, we will provide return instructions and the appropriate return address.
Do not send merchandise to an address associated with Stay Dangerous PRC or BTDMX LLC unless that address was specifically provided to you as part of an approved return.
Items returned without prior authorization may not be accepted.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
Please inspect your order when it arrives.
If your order arrives damaged, defective, or you receive the wrong item, contact us at support@staydangerousprc.com within 7 days of delivery.
Please include your order number and clear photographs showing the issue.
After reviewing your request, we may arrange a replacement, exchange, or refund at no additional cost when appropriate.
EXCEPTIONS & NONRETURNABLE ITEMS
We cannot accept returns for:
• Items that have been worn, washed, altered, or damaged after delivery
• Personalized or custom-made merchandise
• Gift cards
• Clearance or final-sale merchandise
Standard color and size selections are not considered personalized unless the product listing specifically identifies the item as custom or final sale.
EXCHANGES
Size and color exchanges are accepted within the 14-day return period, subject to product availability.
Customers are responsible for shipping costs associated with standard size or color exchanges.
If the requested replacement is unavailable, we may offer another item, store credit, or a refund.
REFUNDS
We will notify you after receiving and inspecting your return and let you know whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days.
Your bank or credit-card provider may require additional processing time before the refund appears.
If more than 15 business days have passed since your refund was approved, contact us at support@staydangerousprc.com.
CANCELLATIONS
Orders may be canceled only before production or fulfillment begins.
Once an order enters production or has shipped, it cannot be canceled.
Contact us as soon as possible at support@staydangerousprc.com if you need to request a cancellation.
EUROPEAN UNION ORDERS
If an order is shipped to the European Union, additional cancellation or return rights may apply under applicable consumer-protection law, including applicable cooling-off rights.
Nothing in this policy is intended to limit any consumer rights that cannot legally be waived.